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I've recived a faulty Item

In the unlikely event that you have received a defective item, please contact us immediately and provide the following information:

  • Order number
  • Item that is damaged
  • Description of the damage
  • Photographic evidenc

Please note that unless proof of damage has been verified by a member of our support team, we are unable to process a refund, credit, or exchange.

Once we have received the above information, we will work quickly and efficiently to ensure the issue is resolved.

Do not return any damaged goods unless advised by a member of our support team, as this may result in a slower resolution time and the faulty item is not always required to be returned.