I've recived a faulty Item
In the unlikely event that you have received a defective item, please contact us immediately and provide the following information:
- Order number
- Item that is damaged
- Description of the damage
- Photographic evidenc
Please note that unless proof of damage has been verified by a member of our support team, we are unable to process a refund, credit, or exchange.
Once we have received the above information, we will work quickly and efficiently to ensure the issue is resolved.
Do not return any damaged goods unless advised by a member of our support team, as this may result in a slower resolution time and the faulty item is not always required to be returned.